Personas

Decision roles.
One window.

Nine archetypes in decision order from the Enterprise AI Management proposal. Each names felt pain, buying trigger, 12 Panes contribution, and a next step. Interactive survey remains below.

Archetypes

Who decides

Board / CEO

P1–P4

Felt pain

One window. Risk ownership. Value beyond seats.

Buying trigger

Board pack still shows pilots and licence counts; next true-up is close.

12 Panes contribution

Narrative pane and board questions table. Steady first. Counsel dials visible.

CFO / procurement

P1

Felt pain

Uncertain spending and entitlement.

Buying trigger

Assigned seats rising; reclaim weak; FinOps Inform missing.

12 Panes contribution

Cost & Value plus Licence. Frozen value case. Idle-seat reclaim runbook.

COO / BU leader

P3

Felt pain

Weak business value despite activity.

Buying trigger

Workflows busy with AI demos; benefit ledger empty.

12 Panes contribution

Adoption cohort funnel and Business pane. Workflow Improvement Sprint when Steady holds.

CIO / enterprise AI lead

P4 + P1

Felt pain

Fragmentation, product change, and entitlement.

Buying trigger

Roadmap noise; no adopt / test / wait / reject; service owners unclear.

12 Panes contribution

Full Window ownership map. Horizon decisions. Eight-domain matrix.

CISO / risk

P2

Felt pain

Exposure without accountability.

Buying trigger

Overshare and agent permissions before Microsoft 365 Copilot scale.

12 Panes contribution

Security then GRC on Wave 0. Overshare list. Agent inventory with kill criteria.

GC / privacy

P2

Felt pain

Evidence, DPIA triggers, exceptions.

Buying trigger

Register gaps; policy floor thin; regulator questions approaching.

12 Panes contribution

GRC pane artefacts. Risk decisions and exceptions with executive risk owner.

Primary panes

HR / adoption

P3

Felt pain

Literacy and cohort design.

Buying trigger

Training volume high; habit change low; champions unowned.

12 Panes contribution

Adoption literacy plan and Learning loops. Cohort funnel stages named.

Primary panes

Platform / service owners

P1 + P2 + P4

Felt pain

Catalogue, metered features, agent inventory.

Buying trigger

Optional capabilities and agents ship without expiry or owners.

12 Panes contribution

Licence, Cost & Value, Security, Frontier. Service cadence in the monthly pack.

Team manager / employee

P3

Felt pain

Day-to-day habit without theatre.

Buying trigger

Tools arrive; work design does not; managers lack a clear ask.

12 Panes contribution

Adoption clinics and Work & Skills. Clear Eligible → Beneficial path for the team.


Interactive survey

Find your package mix

Eight short questions. Scored in your browser. No account. Results name artefacts and a package mix. Share via the address bar.

01 · Which role is closest to yours?
02 · Rough employee count?
03 · Main pain right now?
04 · Risk appetite for AI exploration?
05 · How dialled should Guardian be versus Pathfinder?
06 · When do you need a usable Wave 0 picture?
07 · Sector?
08 · What mix do you need most?

DIGITAL SKILL WORKS LTD / 12 PANES · Continue via Enterprise AI Management or Get started.