Owner
HR / L&D / Workforce design
MOVE · Pane 09
Work & Skills
How does work actually get done — and how should humans and AI share it?
Insight
- Task maps for priority roles (what is done, how often, how critical)
- Skills and responsibility gaps for AI-era work
- Firm process reality versus taxonomy baseline
Action
- Score each task: automate / augment / human-only; rebundle roles
- Build learning paths; raise human ownership where judgment and liability sit
- Overlay diaries, process maps, and RACI — taxonomies are scaffolding, not the live model
Illustrative signals
- Roles remapped
- % critical skills covered
- Share of tasks classed automate/augment/human-only
- SFIA-level coverage for AI oversight roles
Standards bridges
- O*NET
- ESCO
- SFIA 9
Pane 09 sits in the MOVE arc.
Use this page as the canonical definition for Insight and Action. Signals are illustrative.