The framework
Four arcs.
Twelve panes.
Insight you must see.
Action you take.
Wave 0 on Steady.
Four arcs.
Twelve panes.
Each pane answers one question with Insight you must see and Action you take. Owners, illustrative signals, and standards bridges sit underneath. The window exists so boards, CISOs, CFOs, and adoption leads share one picture instead of framework sprawl.
Start path: Wave 0 on Steady panes (Security → GRC → Cost and Value) then Licence and Adoption. SEE may run thin in parallel. GROW deepens once the base holds. Open the start sequence or assemble a roadmap.
Under the glass
Artefacts the panes produce
SEE
Understanding
Look out and in: readiness, business, horizon.
How you enter: Thin pass beside Wave 0. Informs priority. Does not delay Steady.
You
Where are we really — readiness, culture, shadow AI, capability?
Insight · Maturity radar across people, process, tech, data, and trust
Action · Run a baseline assessment; name an executive sponsor and AI product owner
Business
Where is the business — strategy, value chains, constraints, outcomes that matter?
Insight · Value hypotheses tied to real drivers (time, cost, risk, revenue, experience)
Action · Publish a short AI value case; freeze assumptions
Horizon
Where are technology and the wider world — models, agents, regulation, competitors?
Insight · Regulatory map (UK GDPR, EU AI Act roles, sector regs)
Action · Classify deployer versus provider duties per system
STEADY
Foundations
Load-bearing walls: security, GRC, cost and value.
How you enter: Wave 0 critical path. Owners, register, frozen value case.
Security
Can we let AI see and act without leaking, escalating, or being hijacked?
Insight · Overshare hotspots, sensitivity label coverage, agent permissions, Conditional Access posture
Action · Harden the data foundation before broad Copilot; apply least privilege for makers
GRC
Who owns AI risk, and can we evidence responsible use?
Insight · AI and agent register (purpose, owner, risk tier, grounding data, EU exposure)
Action · Stand up a register, DPIA triggers, and a literacy programme
Cost & Value
What are we spending, forecasting, and actually realising?
Insight · Fully loaded cost stack (seats, prerequisites, enablement, consumption credits)
Action · Set forecast and budget guardrails; define chargeback dimensions
MOVE
Adoption & work
Seats become behaviour. Work is redesigned.
How you enter: Licence reclaim and adoption cohorts after Steady holds.
Licence
Are seats and credits working, or sitting on the shelf?
Insight · Licensed versus weekly-active; dormant seats; unlicensed Chat candidates
Action · Run 30/60/90 reclaim and reassign; keep a waitlist; renew on evidence not volume
Adoption
Are people changing how they work — sustainably?
Insight · Adoption by department, role, and workload; champions; friction themes
Action · Use wave-based rollout, clinics, and a champion network; stop spraying seats
Work & Skills
How does work actually get done — and how should humans and AI share it?
Insight · Task maps for priority roles (what is done, how often, how critical)
Action · Score each task: automate / augment / human-only; rebundle roles
GROW
Learning & frontier
Narrative, reflection, bounded play.
How you enter: Board story, learning loops, frontier with kill criteria.
Narrative
Does the organisation share one clear story — board, staff, regulators?
Insight · Stakeholder map and message gaps
Action · Set a board pack rhythm; staff literacy narrative; transparency notes for users
Learning
Are we getting smarter each cycle?
Insight · After-action reviews; clinic learnings; incident lessons
Action · Run retrospectives tied to panes 4–9; update playbooks
Frontier
Where do we explore safely — and keep the human spark?
Insight · Lab portfolio: experiments, time-boxes, kill criteria
Action · Sandbox agents and models; run design sprints; celebrate useful play
Wave 0
Steady base first
Security → GRC → Cost and Value → Licence → Adoption. Thin SEE may run in parallel. Read the start sequence or the journey post Wave 0 as a 100-day path.
Operating rhythm
Cadence across the window
Weekly
Licence dormancy, security hotspots, adoption blockers (4, 7, 8)
Monthly
Cost/value reconcile; register hygiene; clinic themes (6, 5, 11)
Quarterly
Horizon and disruption review; skills remap; frontier kill/scale (3, 9, 12)
Annually
Full 12-pane maturity; strategy reset (1–2); board narrative (10)
DIGITAL SKILL WORKS LTD / 12 PANES