GROW · Pane 10

Narrative & Communication

Does the organisation share one clear story — board, staff, regulators?

Insight

  • Stakeholder map and message gaps
  • Rumour, fear, and hype themes

Action

  • Set a board pack rhythm; staff literacy narrative; transparency notes for users
  • Open two-way channels; engage works councils or people forums where required

Owner

Comms / Sponsor / HR

Illustrative signals

  • Board pack cadence
  • Literacy reach
  • Sentiment and question themes

Standards bridges

  • EU AI Act transparency
  • Art. 4 literacy
  • Change communication practice

Pane 10 sits in the GROW arc.

Use this page as the canonical definition for Insight and Action. Signals are illustrative.