Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench
Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and combine granular agent usage metrics with agent and organizational attributes to uncover agent adoption trends, export and customize repor
DIGITAL SKILL WORKS LTD / 12 PANES
What it is
Microsoft Viva: Agent metrics for custom reporting in Insights analyst workbench is a Microsoft 365 roadmap item published via Microsoft Release Communications. Current status: Rolling out.
What it does
Unlock deeper insights into Copilot agent adoption with flexible, self-serve analytics. Insights global and partition analysts can access and combine granular agent usage metrics with agent and organizational attributes to uncover agent adoption trends, export and customize reporting, and drive more informed decisions, without relying on predefined dashboards.
Why you should care
Board
Agents change operating risk. Ask for registry coverage and owner accountability first.
CISO
Treat agents as privileged actors: least privilege, owner, lifecycle, and audit before scale.
CFO
Metering change: set budgets, owners, and reclaim rules before open consumption.
Adoption
Use for measurement of behaviour change; feed Pane 08 Adoption and Pane 06 Cost & Value.
Suggested action
Wave 0 first: Security → GRC → Cost & Value → Licence → Adoption. Put this on the agent register with a named owner. Do not enable broadly until permissions, DLP, and reclaim rules exist.
12 Panes: 03 Horizon · 06 Cost & Value · 08 Adoption · 04 Security · 05 GRC · 09 Work & Skills
Communication needed
- Security: Assess exposure, Conditional Access, and agent/tool permissions.
- GRC: Update AI/agent register and evidence path; confirm DPIA triggers if personal data is in scope.
- FinOps: Forecast seat or credit impact; align to frozen value case.
- Adoption: Plan cohort messaging, clinics, and success measures.
- Comms: One story for board and staff — what changes, what does not, who owns risk.
Benefits
- May improve productivity on a specific Microsoft 365 surface when permissions and data quality allow.
- Roadmap visibility helps Horizon planning without guessing dates.
- Agents can automate multi-step work inside existing Microsoft 365 permissions.
- Better measurement supports Use it or lose it and value reconciliation.
Risks
- Status and dates change; treat MRC as directional, not a contract.
- Enabling without Steady controls can amplify overshare or cost leakage.
- Agents act; over-privilege and ownerless agents create lasting exposure.
- Preview or rolling features can change behaviour; fence exploration on Pane 12 Frontier.
Source
- MRC id: 562412
- Status: Rolling out
- Products: Microsoft Viva, Microsoft Copilot (Microsoft 365)
- GA / disclosure: September CY2026
- Preview: July CY2026
- Platforms: Web
- Cloud instances: Worldwide (Standard Multi-Tenant)
- moreInfoUrls: —
- Open on Microsoft 365 Roadmap
Microsoft Release Communications / Microsoft 365 Roadmap (AI at Work). Content is subject to Microsoft API Terms of Use. Dates and status change; verify in the official roadmap before acting.