Microsoft 365 admin center: Agents usage report
A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total activ
DIGITAL SKILL WORKS LTD / 12 PANES
What it is
Microsoft 365 admin center: Agents usage report is a Microsoft 365 roadmap item published via Microsoft Release Communications. Current status: Launched.
What it does
A new agents usage report will be available in the Microsoft 365 admin center. The report will be scoped to include agents in M365 Copilot and Copilot Chat with usage by both M365 Copilot licensed and unlicensed users. The report will include total active agent users, total active agents, active users segmentation by licensed and unlicensed users, and active users and active agents segmentation by publisher type (i.e. user-created agents, agents built by your org, agents built by Microsoft, agents built by Microsoft partners). The report will also include usage details per user, agent, and user-agent pair. #copilotcontrolsystem
Why you should care
Board
Agents change operating risk. Ask for registry coverage and owner accountability first.
CISO
Treat agents as privileged actors: least privilege, owner, lifecycle, and audit before scale.
CFO
Metering change: set budgets, owners, and reclaim rules before open consumption.
Adoption
Pilot with a named cohort and measure changed work, not vanity clicks.
Suggested action
Wave 0 first: Security → GRC → Cost & Value → Licence → Adoption. Put this on the agent register with a named owner. Do not enable broadly until permissions, DLP, and reclaim rules exist.
12 Panes: 03 Horizon · 06 Cost & Value · 07 Licence · 08 Adoption · 04 Security · 05 GRC · 09 Work & Skills
Communication needed
- Security: Assess exposure, Conditional Access, and agent/tool permissions.
- GRC: Update AI/agent register and evidence path; confirm DPIA triggers if personal data is in scope.
- FinOps: Forecast seat or credit impact; align to frozen value case.
- Adoption: Plan cohort messaging, clinics, and success measures.
- Comms: One story for board and staff — what changes, what does not, who owns risk.
Benefits
- May improve productivity on a specific Microsoft 365 surface when permissions and data quality allow.
- Roadmap visibility helps Horizon planning without guessing dates.
- Agents can automate multi-step work inside existing Microsoft 365 permissions.
- Better measurement supports Use it or lose it and value reconciliation.
Risks
- Status and dates change; treat MRC as directional, not a contract.
- Enabling without Steady controls can amplify overshare or cost leakage.
- Agents act; over-privilege and ownerless agents create lasting exposure.
Source
- MRC id: 497999
- Status: Launched
- Products: Microsoft 365 admin center, Microsoft Copilot (Microsoft 365)
- GA / disclosure: July CY2026
- Preview: August CY2025
- Platforms: Web
- Cloud instances: Worldwide (Standard Multi-Tenant)
- moreInfoUrls: —
- Open on Microsoft 365 Roadmap
Microsoft Release Communications / Microsoft 365 Roadmap (AI at Work). Content is subject to Microsoft API Terms of Use. Dates and status change; verify in the official roadmap before acting.